Return Policy

Return Policy

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Returns must be made within 30 days of purchase for a replacement or refund. Sorry, shipping charges are not refundable. You will receive your credit within 7-10 business days after receipt of return. You must have a proof of purchase (store receipt, gift receipt, or shipping invoice) for all returns and exchanges.

To return or exchange an order by mail:
- Include a copy of your proof of purchase.
- Ship your package with a carrier that can provide tracking and insurance.

Please ship returns to:

OneLive Media
ATTN: Blockchain Hacienda Returns
7000 Burleson Rd.
Building A, Suite 100
Austin, TX 78704

Please contact us at support+BLH@onelivemedia.com with questions.
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